Research conducted by The Harvard University has consistently shown that 85% of career success is attributable to well‐developed soft and people skills. Business etiquette is essential in a professional environment to build long term business relationships and customer rapport and to increase productivity. During the Business Etiquette Course our tutor will coach you on all aspects of creating a great first impression, networking, and conducting business; as well as teaching effective communication techniques to instil trust, integrity and to create mutual respect in face to face, telephone and online interactions. Most importantly, this course will equip you with the skills needed to enable you to progress in your chosen career.

Pricing:

• Private – £947 (6 Hours)
• Group – £547 (6 Hours)

Subjects Covered:

• Bespoke instructions and tutorial
• History of etiquette
• Creating a great first impression
• Meeting and greeting
• Body language
• Formal and informal introductions
• Networking
• Email and telephone etiquette
• Social media etiquette
• Cross cultural awareness
• Effective communication
• Emotional Intelligence
• Small talk and the art of conversation
• Formal and informal dining etiquette
• Dress codes and grooming
• Business do’s and don’ts

Additional Information:

Investment inclusive of tuition, light lunch, tea and coffee, all taxes including VAT. All attendees will be provided with journals, pens and a summary of the course in the form of a brochure to keep. Attendees will also receive a complimentary 20-minute follow up refresher session via Skype or Zoom at their convenience.

Upon successful completion of the course, a framed AME certificate will be sent by post.